【Free Replacement】Something went wrong? Whatever the problem, contact us for a 100% free replacement! We are a U.S.-based seller and as such, we truly understand the importance of outstanding customer service. Do not hesitate to reach out with even the smallest questions or concerns, we would be delighted to help.
【Mounting Plaque Included】Display your beautiful creation with pride! This kit includes a stunning round wood base so that you can show off your treasured item in style, for many years to come.
【For Couples】Ideal for 2 adult hands, 2 adults and 1 small child, or even up to 4 small children, our couples kit includes more molding & casting material than any other on the market. (680g Molding Powder, and 900g Casting Powder). See the Hula Home XL family kit for additional participants! It’s also a perfect gift for a birthday, valentine's day, anniversary, engagement, mom, dad, grandparents, & friends.
【Every Detail Captured】Quality results: our unique molding formula makes sure to capture each fine line and fingerprint so that the final product is a truly one of a kind creation that perfectly reflects you.
【Easy to Use】Save yourself the frustration of an illegible manual! This kit comes with clear and straightforward instructions, written by an American engineer specifically with your convenience and ease of understanding in mind. You will also have access to our instructional overview video and will even have the opportunity to do a practice cast first. We guarantee you will feel comfortable and ready to go when making your final casting mold
After sales guarantee
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Mall commitment
For the goods sold and delivered by the sellers of the mall platform, the platform sellers provide invoices and corresponding after-sales services. Please feel free to buy! Note: Since the manufacturer will change the product packaging, place of origin or some accessories without any prior notice, we cannot ensure that the goods received by the customer are completely consistent with the pictures, place of origin and accessories of the mall. Only original goods can be guaranteed! And ensure the consistency with the same mainstream new products in the market at that time. If the mall is not updated in time, please forgive me!
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Return without worry
Within 7 days (including 7 days, calculated from the date when the customer receives the goods) after purchasing the self operated goods of the mall, the customer can return the goods without reason, provided that the goods are in good condition. (Except for some commodities, please refer to the detailed commodity rules for details)
Refund Instructions
1. If you need to return or replace the home appliances you have purchased after they have been unpacked, please contact the original factory to issue an identification and testing sheet
2. Submit the return application within seven days after signing for the goods, and the courier will contact you 7 days to arrange to retrieve the goods
3. The goods shall be returned for inspection, and the inspection sheet must be attached
4. Return the order through online payment. After returning the item and checking for accuracy, the mall will submit a refund application, and the actual payment will be refunded to you using the original payment method based on the mall's operating hours
5. If the returned goods are short of parts and affect the secondary sales, the refund operation will be temporarily suspended. We will quote according to the goods status, and then the customer service personnel will contact you to explain and return the remaining amount after deducting the expenses in the order,Or you can cancel the return application; If the goods meet the return conditions, the refund will be completed within 15 working days after the goods are returned
